Privacy Policy

At Tiny Steps House (“we,” “us,” or “our”), we understand that privacy is as important to you as safety is to your little ones. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tinystepshouse.com or make a purchase from us.

1. Information We Collect

We collect information to provide better services to all our customers—just like we’d want for our own family. The types of information we gather include:

• Personal Information: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping address, payment information, and phone number.
• Transaction Information: Details about purchases you make through our site (including date, time, and products purchased).
• Device and Usage Information: We automatically collect information about how you interact with our site, including IP address, browser type, pages viewed, and the dates/times of visits.
• Cookies and Tracking Technologies: Like most online retailers, we use cookies to enhance your shopping experience (see Section 6 for details).

2. How We Use Your Information

We use your information with the same care we take in selecting our baby products:

• To process and fulfill your orders for car seats, nursery items, and other baby essentials
• To communicate with you about orders, products, services, and promotional offers
• To improve our website and product offerings based on your preferences
• To prevent fraud and enhance the security of our site
• To comply with legal obligations and protect our rights

3. Sharing of Information

We treat your information as carefully as we’d want our child’s information treated:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, or servicing you (payment processors, shipping carriers, etc.), provided they agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement security measures designed to protect your information with the same vigilance we apply to our baby products:

• Industry-standard encryption for all transactions
• Secure servers protected by firewalls
• Regular security assessments of our systems
• Limited access to personal information to only those employees who need it

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but promise to notify you of any data breaches as required by law.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and Update: You can review and change your account information by logging into your account.
• Marketing Communications: You may opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.
• Account Deletion: You may request deletion of your account by contacting us, though we may retain certain information for recordkeeping or legal purposes.
• Do Not Track: Our site does not currently respond to “Do Not Track” signals from browsers.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember items in your shopping cart
• Understand how you use our site to improve your experience
• Deliver targeted advertisements about products that might interest you

You can control cookies through your browser settings, but disabling them may affect certain site features.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell products for children, our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy periodically. We’ll notify you of significant changes by posting the new policy on our site with an updated “Last Updated” date.

From our family to yours, we’re committed to protecting your privacy as carefully as we select the products for our store.